roccoschili Chapter 1178 The nagging family members
Chapter 1178 The nagging family members
Zhou Lan'er looked at the aunt, feeling so speechless that she stepped forward to interrupt her.
"Sister, you're going too far! We'll sue you for spreading false rumors and damaging Dr. Kou's reputation. We have the right to sue you..."
"Oh, it seems you are that quack's family member, his wife or girlfriend? The quack is not here, so give us an explanation. Our child was fine, but you quacks insisted on having surgery. How much red envelopes did you receive from our family? If you took the money and couldn't do anything good, then why did you accept red envelopes?"
The aunt turned around and grabbed Zhou Lan'er's clothes, dragged her to the door and yelled at the people queuing outside.
"Everyone, look here! This woman is the accomplice of that quack doctor. Everyone, be aware of this. From now on, people like her should be hit with rotten eggs..."
The woman's voice became louder and louder, and she wouldn't let go. Zhou Lan'er gritted her teeth in anger, reached out and twisted the woman's hand, and said angrily, "Sister, if you continue to act like this, I'll call the police..."
"Call the police? That's great! When the police come, they'll arrest you and your accomplices!"
The woman was very strong, which she had gained from carrying drinking water at home. She grabbed the person and wouldn't let go, dragging Zhou Lan'er around.
"Let go, let go..."
Zhou Lan'er shouted angrily, her body being pushed around uncontrollably. This was probably the first time Miss Zhou had ever met such a tough yet gentle woman face to face, and the nameless anger in her heart was burning fiercely.
The young nurse went to the next ward to look for Kou Quan, and when she found him, she quickly dragged him out of the ward.
"Doctor Kou, go check it out! Something's wrong! The family of the patient from two days ago is here again. They're grabbing your girlfriend and threatening to call the police. There are so many patients and medical staff surrounding them, we can't get them away."
The young nurse pulled and spoke anxiously, saying that the patient's family had been making trouble these days, but the success of the operation depended not only on the surgeon, but also on the patient himself. If the patient couldn't make it, no matter how successful the operation was, it would be useless.
Every surgery has risks. Now that something has gone wrong, how can the responsibility be shifted to the doctor? If all patients' families are so irrational, who will dare to enter the operating room to perform surgery in the future?
The patient's family was a difficult one to deal with. Their son had leukemia and had reached the stage where he had to undergo a transplant. The operation was successful in the early stages, but who knew that he would suddenly become ill later on. The child did not survive and passed away.
The hospital understood the family's heartache, but could the doctor be held solely responsible for this? A pre-operative agreement had been signed, stating the success rate was less than 40%. Surgery offered a fighting chance, but without it, the child's death was certain. The child's white blood cells were already depleted, and delaying surgery wouldn't save him much longer.
As for the matter of receiving a red envelope, the young nurse was not aware of it.
But the doctor-patient relationship is like this now. Before the operation, the doctors and nurses do not accept red envelopes from the family members, and the family members will feel uneasy. The doctor politely thanks them, but the family members still think that the doctor may think it is not enough. If they do not accept the red envelope, they will think that the doctor is not attentive or something.
So, maybe Dr. Kou really accepted red envelopes from the family members behind their backs, otherwise the other party wouldn't be so agitated and wouldn't let go.
Kou Quan strode towards the outpatient office with a sullen face and called the police at the same time.
The director had suggested calling the police when the family members first started pestering him, but he didn't want to escalate the situation. He understood the pain the family members felt after losing a loved one, and he did his best to comfort them.
This operation was probably the most regrettable one for Kou Quan in all his years of medical practice.
It is true that the operation was successful at the beginning, but something went wrong at the last moment. The medical staff had tried their best, and no one wanted to see a life lost in their hands. For the doctor, in addition to the frustration of the failed operation, he also had to bear the self-blame from deep in his heart. The doctor did not feel good.
But Kou Quan had already shown great tolerance and concessions in this matter. He took the trouble to help the family arrange medical insurance afterwards, and also tried his best to help the family apply for compensation from the hospital.
But that's how it is. Sometimes, when you help others with a sincere heart, what you get is not a "thank you", but accusations and insults from the other party.
Kou Quan rushed to the office, pulled the woman away and blocked his girlfriend behind him.
"Ma'am, could you please calm down?"
"Calm down? My eldest nephew was only fourteen years old, and you, a quack doctor, killed him. You made our family lose our youngest son. How can we stay calm?"
Kou Quan said solemnly, "I've already called the police. I don't mind going to court for this matter, and I hope the court will give me a fair and just result. If the court needs to convict me of a crime or require me to bear the consequences of the accident, I will definitely accept it. Before the police arrive, please stay calm and let them handle it, okay?"
"That's perfect! Call the police! Call the police..." The woman raised her phone pretentiously, "I'm going to call the police today and expose the dark side of this hospital. The doctor accepted a red envelope..."
"The police are on their way." Kou Quan said in a deep voice.
The woman was stunned for a moment and didn't respond. Kou Quan turned to the nurse and said, "Please ask these two family members to go to the lounge and wait for a while."
"Okay, Dr. Kou."
The nurse came forward, and Kou Quan looked apologetically at the patients waiting in line for outpatient treatment, forcing a smile and saying, "I'm a doctor, you can come in."
The patients outside the door and their accompanying family members looked at each other and stood still.
The old man at the front said, "Doctor, can any other doctor treat my illness?"
"...Yes, either Doctor Feng or Doctor Zhang can do it. Any doctor who is working in the outpatient department here can make a diagnosis." Kou Quan said gently.
The patients in the queue left one after another and went into other clinics without even saying thank you.
Kou Quan's face remained calm, though he felt a sense of loss deep down. However, the reputation he had built over the years wouldn't be destroyed by this one incident. He understood the patient and family's choices, and the lingering fears of everyone at the time of the incident. He understood why they had come here out of admiration for the hospital, only to encounter something like this.
Kou Quan stood at the door without moving. Lan'er stood behind him, staring at Kou Quan's back. He looked so lonely in his white coat, which made her feel a little distressed.
"Brother Xiaoquan..."
Zhou Lan'er called out softly, then suddenly stepped forward and hugged him, "Let's change jobs and stop being doctors."
Doctors have too many things to take care of, and they are all matters of life and death. It’s scary to think about it.
If the patient is cured, everyone is happy. But if the patient is not cured and the doctor encounters an extreme family member like today, he will become a heinous criminal.
"What nonsense are you talking about?" Kou Quan chuckled helplessly and gently pulled his girlfriend away. There were quite a few people coming and going around, and hugging her like this would have a bad influence.